News You Can Use April 2015

Be an SMP Volunteer

Want to join our team of self-motivated, highly-trained volunteers?  Together we can make a difference in Iowa!

You will not do it alone. The integrity of the health care system depends upon you. Join the effort to help detect and report instances of fraud, waste and abuse in our health care system.

What will you do?

  • Use your time and experience to help Medicare/Medicaid beneficiaries protect their identity, and read their Medicare Summary Notices and medical statements.
  • Work one-on-one with beneficiaries, give group presentations and represent the SMP at local community events and health fairs.
  • Answer calls to the SMP help lines
  • One-on-one counseling

Services Provided

Our primary goal is to teach Medicare beneficiaries how to protect their personal identity, identify and report errors on their health care bills, and identify deceptive health care practices, such as illegal marketing, providing unnecessary or inappropriate services, and charging for services that were never provided. In some cases, SMPs do more than educate: When Medicare and Medicaid beneficiaries are unable to act on their own behalf to address these problems, the SMPs work with families, caregivers and others to address the problems, and if necessary, make referrals to outside organizations that are able to intervene.

Since 1997, Senior Medicare Patrol projects have:

  • Trained more than 30,000 volunteers
  • Taught more than 3.5 million people receiving benefits
  • Received more than 300,000 complaints for investigation
  • Recorded more than $106 million in savings. These savings include funds recovered by Medicare and Medicaid.


The SMP Program provides highly-trained volunteers and staff to act as liaisons in the community by empowering beneficiaries and caregivers to identify, prevent, and report health care fraud. To request an SMP presentation for your organization, call 1-800-423-2449.

  • News distributed by Nancy Creery, Iowa Senior Medicare Patrol Program Coordinator, Northeast Iowa Area Agency on Aging (NEI3A), Waterloo, IA,  1-800-423-2449

Permission granted to AAAs to reprint these articles with credit given to Iowa SMP. 

This document was supported, in part, by Grant #90MP0161-03, from the Administration for Community Living/Administration on Aging,

Department of Health and Human Services.  Grantees undertaking projects under government sponsorship are encouraged to express

freely their findings and conclusions.  Points of view or opinions do not, therefore, necessarily represent official Administration on Aging policy.   

News Type: